Privacy Policy – Deshishop.ch

Welcome to Deshishop.ch! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.

We are based in Switzerland and mainly focus on serving the Bangladeshi and Indian communities living here by providing authentic Bangladeshi products and more.

1. Who We Are

Deshishop.ch is operated by:

Deshi Shop Switzerland
Location: Switzerland
Email: info@deshishop.ch

We comply with Swiss data protection laws (Federal Act on Data Protection, FADP) and, where applicable, the European General Data Protection Regulation (GDPR).

2. What Information We Collect

We collect personal information that you voluntarily provide to us when you:

✔ Place an order
✔ Contact us through forms or email
✔ Subscribe to our newsletter
✔ Create an account

The information may include:

• Name

• Address

• Email address

• Phone number

• Payment details (handled securely by third-party payment providers)

• Order history

We may also collect technical data such as:

• IP address

• Browser type

• Pages visited

• Cookies (see section 6)

3. Why We Collect Your Data

We collect your information to:

✅ Process and deliver your orders
✅ Respond to your inquiries
✅ Improve our website and services
✅ Send order updates and offers (with your consent)
✅ Comply with legal obligations

We never sell your personal data to third parties.

4. Who We Share Your Data With

We only share your information with:

• Payment service providers (for secure transactions)

• Delivery partners (to ship your order)

• IT service providers (for website maintenance)

• Swiss or EU authorities if legally required

5. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption to ensure secure data transmission.

6. Cookies and Tracking Technologies

We use cookies to:

• Ensure website functionality

• Improve your shopping experience

• Analyze website traffic

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights

You have the right to:

✔ Request access to your personal data
✔ Correct inaccurate data
✔ Request deletion of your data (if not legally required to keep it)
✔ Withdraw consent at any time
✔ Object to the processing of your data in certain cases

To exercise these rights, contact us at: info@deshishop.ch

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

11. Contact Us

For any questions or concerns regarding your privacy or this policy, please contact:

Deshi Shop Switzerland
Email: info@deshishop.ch
Website: www.deshishop.ch

Thank you for trusting Deshishop.ch – your local source for Bangladeshi products in Switzerland.